Frequently Asked Questions

1. How long does shipping take?

Delivery takes 5-15 business days within the UK.

2. Do you offer free shipping?

Yes, we offer free shipping across the United Kingdom.

3. What is your return policy?

You can return items within 14 days of delivery, provided they are unused and in their original packaging.

4. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email.

5. What payment methods do you accept?

We accept major credit and debit cards.

6. Can I cancel or modify my order?

Contact us immediately at info@chiaramilanit.com. If your order hasn’t been shipped, we may be able to assist.

7. Do you ship internationally?

Currently, we only ship to the United Kingdom.

8. What if I receive a defective or incorrect item?

Contact us at info@chiaramilanit.com, and we’ll provide a replacement or refund.

9. How do I contact customer service?

Email us at info@chiaramilanit.com, and we’ll respond within 1-2 business days.